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Returns

Returns

It is important that you are happy with your purchase. You can return your purchase if it does not meet your needs. Returns should be made within 21 days from the date of receipt. If your purchase is properly returned in good order, we refund the purchase price directly. 

How can I return?

  • Consult our conditions of return to see if we are able to accept your return (our conditions outline what determines a faulty product or product that is unfit for purpose)
  • Fill in the return form and follow the steps
  • Returns can be sent free of charge via a DPD ParcelShop.


Return Policy

  • Make sure the product is returned in the in exactly the same condition as it was received, undamaged and in the original packaging. Unless faulty, worn, damaged or repaired items are not accepted and returned to your address
  • If a product is not returned to us with 21 days from the date of receipt of notification, JJ Footwear assumes products meet with your satisfaction. Returns must be recored by our returned team within 21 working days of receipt. JJ Footwear has the right to refuse products that are later than the above period will be returned.


Our address:

JJ Footwear
Sprangseweg 15
5144 NV Waalwijk
The Netherlands